Centre to Review WhatsApp's Upcoming Username Feature Amid Online Fraud Concerns

The Central government is expected to examine WhatsApp's upcoming username-based messaging feature over concerns that it could be misused for online fraud, according to sources. Officials will assess the feature's privacy and security safeguards, and Meta may face a notice if any concerns or irregularities are identified during the review.

WhatsApp is preparing to roll out a new feature that will allow users to communicate using unique usernames instead of sharing their mobile numbers. The company says the move is intended to improve user privacy by reducing the need to disclose phone numbers, particularly while chatting with new contacts or in group conversations.

Centre to review WhatsApp's upcoming username feature amid concerns over potential online fraud, sources say.
Centre to review WhatsApp's upcoming username feature amid concerns over potential online fraud, sources say.

Sources said the government plans to closely study the feature as India continues to witness a rise in cyber fraud and digital scams. The review will focus on whether the username system provides adequate protection against impersonation and fraudulent activities while maintaining user privacy.

If officials find shortcomings in the feature's implementation or security measures, Meta could be asked to explain the system or take corrective steps, sources added.

WhatsApp has announced that the feature will be introduced gradually over the coming months. Users will have the option to create and reserve a unique username through the mobile app, though using a username will not be mandatory. The platform will also allow users to change or remove their usernames whenever they choose.

The feature will support conversations without revealing mobile numbers, while existing safety tools such as blocking and reporting suspicious accounts will continue to remain available.

According to WhatsApp, usernames can contain up to 35 characters, and names associated with prominent public figures and celebrities will be protected to prevent impersonation. During the initial rollout, username reservation will only be available through the mobile app and not via WhatsApp Web or desktop applications.

The company also plans to let businesses, creators, and organisations use the same usernames they already have on Instagram or Facebook, while other users can link their Meta accounts to maintain a consistent identity across platforms.

Addressing concerns over potential misuse, WhatsApp said it has built multiple layers of protection to detect abuse and plans to introduce optional username keys—unique numeric codes that users can share alongside their usernames to help verify their identity and reduce impersonation risks.

The messaging platform has maintained that end-to-end encryption for personal chats will remain unchanged, even as it expands privacy-focused features for users worldwide.

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